Frequently Asked Questions

I've just received my NDIS plan — where do I start?

Contact us for a free consultation. We'll help you understand your plan and connect with the right supports.

Will I have the same support worker every time?

Yes, we prioritise continuity and trust by keeping you matched with a familiar team member whenever possible.

Do I need to sign a long-term contract?

No — our services are completely flexible with no lock-in terms.

Can I receive support after hours or on weekends?

Yes, our care team offers 24/7 support options and flexible scheduling.

How are fees charged?

All prices follow the NDIS Pricing Arrangements. We'll guide you through using your budget effectively.